Prime Care Coordination.
We’re the One.

Prime Care Coordination is an official Health Home/Care Coordination Organization (HH/CCO), for Individuals with Intellectual and Developmental Disabilities. It was created when a group of experienced not-for-profit agencies came together to form a network to make sure people in Upstate New York could get the most out of New York State’s Office for People With Developmental Disabilities’ (OPWDD) new People First Care Coordination approach.

Simply put, our job is to support individuals with intellectual or developmental disabilities by coordinating all the services they need.

Prime Care Service Area

We’re proud to offer services to people with developmental disabilities and their families in 41 counties in New York State.

Hub Locations

Central New York
Finger Lakes
Mohawk Valley
Southern Tier
Western New York

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Creating your Life Plan

At Prime Care, your Care Manager will work with you to create a Life Plan to meet your unique needs and goals. Your Life Plan will link you to a network of Prime Care providers who can support ALL of your needs, in a more integrated way. Your Life Plan will combine home and community-based support services with health, wellness and behavioral health services – all through one Care Manager.

Learn more about Your Life Plan

Enrollment is now underway!

Enrollment is optional. However, in order to receive the same services you have through current Medicaid Service Coordination, you will need to enroll by June 30, 2018. If you are currently supported by an MSC, you will receive further information from them during the transition period.

Health Home Care Management

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Health Home Care Management begins July 1, 2018.