Individualized Care Management

Prime Care Coordination is a care coordination organization (CCO) serving 8,900 members throughout 41 New York Counties. Prime Care supports individuals with intellectual and/or developmental disabilities, many of whom have multiple and complex needs, by developing individualized care plans focused on the individual’s personal goals and dreams.

Prime Care’s person-centered approach offers complete support for each person, identifying and coordinating the appropriate providers and services their members need to live their lives in the most meaningful way.

HEALTH HOME CARE MANAGEMENT CORE SERVICES

Comprehensive Care Management

  • Help you create your Life Plan and help you get it started
  • Review your current service needs, such as your providers and support services, your goals and your engagement activities
  • Provide you with education and support for health, wellness and decision-making

Care Coordination and Health Promotion

  • Provide you with education and support for health, wellness promotion and prevention programs
  • Coordinate and arrange for additional needed services and ensure you have what you need to follow your treatment plan

Comprehensive Transitional Care

  • Tell you, your family and your support team about networks with local practitioners and health facilities, including emergency rooms, hospitals and residential/rehabilitation settings
  • Help you and your family prepare for life changes, as well as changes in needed services

Comprehensive Care Management

  • Help you create your Life Plan and help you get it started
  • Review your current service needs, such as your providers and support services, your goals and your engagement activities
  • Provide you with education and support for health, wellness and decision-making

Care Coordination and Health Promotion

  • Provide you with education and support for health, wellness promotion and prevention programs
  • Coordinate and arrange for additional needed services and ensure you have what you need to follow your treatment plan

Individual and Family/Advocate Support

  • Educate you, your family and your support network about support and self-help resources to increase knowledge, engagement and independence, and to support your ability to take care of yourself
  • Share information with you and your family about educational resources and support services

Referral to Community and Social Supports

  • Advise you, your family and your support network of available community-based resources
  • Your Care Manager will explain how they will help in managing referrals, access, engagement, follow-up and coordination
  • Assist you with identifying additional community-based resources and supports

Health Information

  • Use Health Information Technology (HIT) to ensure all your care is being coordinated to best support you

Comprehensive Transitional Care

  • Tell you, your family and your support team about networks with local practitioners and health facilities, including emergency rooms, hospitals and residential/rehabilitation settings
  • Help you and your family prepare for life changes, as well as changes in needed services

Individual and Family/Advocate Support

  • Educate you, your family and your support network about support and self-help resources to increase knowledge, engagement and independence, and to support your ability to take care of yourself
  • Share information with you and your family about educational resources and support services

Referral to Community and Social Supports

  • Advise you, your family and your support network of available community-based resources
  • Your Care Manager will explain how they will help in managing referrals, access, engagement, follow-up and coordination
  • Assist you with identifying additional community-based resources and supports

Health Information

  • Use Health Information Technology (HIT) to ensure all your care is being coordinated to best support you

Care That Centers Around You

Whether you’re navigating services for yourself or a loved one, Prime Care Coordination is here to help every step of the way. From building a personalized Life Plan to connecting you with the right providers, our dedicated Care Managers work alongside you and your family to make sure your unique goals and needs are always the priority.

Ready for individualized care for yourself or a loved one?

Work With Us

We are always growing our dynamic and dedicated team of Care Managers.

Prime Care Coordination offers a variety of career opportunities centered around care coordination services for people with intellectual and/or developmental disabilities. Our welcoming culture offers a rewarding experience that promotes inclusion and celebrates diversity. If your goal is to make a positive difference in people’s lives, join us!